Charles Endirect products are designed to give exceptional, service through their lifetimes.
Our reputation is built on quality and through-life value from the products we offer. For us that starts right from initial installation and continues with ease of maintenance and service support through a products lifetime.
We appreciate that, for installers, time is money! We don’t cut corners on quality, but ease of installation combined with reliable products and support from our design and customer services makes choosing Charles Endirect products the right choice.
In-ground units with multiple side-access (rather than bottom access) drainage connection and pre-wired pillars supplied with layout drawings to ease future maintenance are just two examples of this. For our CELtek CMS system we offer full training for users and installers with our support team always on hand.
Without you, our customers we wouldn’t have a business, so customer care is at the heart of everything we do. We know how hard won a good reputation is. Ours is built on supplying quality products and customer care since 1978 so you can rely on our reputation supporting and enhancing your reputation.
Having been founder members of the Highway Electrical Manufacturers and Suppliers Association (HEMSA), we are now members of the Highway Electrical Association (the HEA).https://thehea.org.uk .
We are Premier members of the Institute for Lighting Professionals (ILP) https://www.theilp.org.uk
We are Registered Organisation with HERS (Highway Electrical Registration Scheme).
We are a subscribing member of the BSI (British Standards Institute).
Our quality control systems are accredited to IS0 9001:2015, ISO 14001: 2015 & ISO 45001: 2018